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In light of the spread of the coronavirus (COVID-19), PPL will be amending some working practices over the coming weeks in order to safeguard the health of our staff and to ensure that we can maintain service to our members. Our Q1 2020 distribution will continue as planned, with payments taking place on 31 March.

The steps that we are taking are outlined below:

Face-to-face meetings

We will be postponing any face-to-face meetings and events and will look to rearrange these to be online meetings or phone calls. Should you have a meeting planned at the PPL offices in the coming days and weeks, we will contact you to make alternative arrangements.

Industry events

As you will be aware, a number of music industry events due to take place in the coming weeks have already been cancelled. If you were planning to attend any of these to meet with the PPL team, please check our website here for further details or updates.

Contacting PPL

Our Membership team remain on hand to respond to any queries that you have. Our member services phone line will be closed but you may contact us by emailing memberservices@ppluk.com or by sending a query via your myPPL account.

These protective measures are designed to assist with slowing the spread of the virus and to limit any risk to our staff and our members. We are committed to continuing to deliver a high quality service to you during this time, and would like to thank you for your understanding with this ever-evolving situation.

Sarah Mitchell – Director of Membership and Communications

 

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